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DISCLAIMER AND LIMITATION OF LIABILITY AS TO PRODUCTS SOLD PARTIAL
All Products are 100% Guaranteed
LIMITATION OF LIABILITY AS TO PRODUCTS SOLD
goal is to ship your order promptly and keep you posted as to the status of your
order. We want you to know your order is secure. We want you to feel comfortable
and enjoy the benefits of shopping at
Should one of the products in your order not be available for some reason, we
will immediately notify you by email with the anticipated ship date. You have
the option to cancel your order should this conflict with your needs.
There are no additional shipping charges for items on back-order, which ship
subsequent to your initial shipment.
ORDER ACCEPTANCE POLICY:
Your receipt of an electronic or other form of order confirmation does not
signify our acceptance of your order, nor does it constitute confirmation of our
offer to sell. HouseofInks.com
reserves the right, at any time after receipt of your order to supply less than
the quantity you ordered of any item. If a portion of your order is out of
stock, we will notify you of the status of your back ordered item. Your credit
card will not be charged for the number of products we ship
or a refund will be applied for the products we
could not ship to you. There will be no
additional shipping charges billed to your credit card for items, which ship
subsequent to your initial order. The shipping charges will only equal your
“Order Total” as reflected in your order confirmation.
HouseofInks.com uses State-of-the-art
technology provided by YAHOO!
HouseofInks.com protects your personal and credit card information and
allows you to shop with confidence!
does not accept orders from countries outside the United States, including
Canada and APO addresses.
PRICING POLICY OUR 100% GUARANTEED
reserves the right to change prices at any time without notice.
All of HouseofInks.com's
products are guaranteed against defects for 1 year from the date of shipment of
merchandise, except as expressly stated below. With respect to products sold on
site, except as expressly stated herein,
expressly disclaims all warranties, expressed
or implied, of any kind with respect to products sold on this site, including
but not limited to, merchantability for a particular purpose. You agree that the
sole and exclusive maximum liability to
arising from any product sold on the
HouseofInks.com site shall be the
price of the product ordered. In no event shall
its directors, officers, employees and representatives be liable for special,
indirect, consequential, or punitive damages related to product sold.
will not accept returns for a refund beyond the
45 days from date of shipment of merchandise for defective or non-defective
items. When requesting a refund, the customer
is responsible for shipping fees. If an item is defective, we will replace that
item for an even exchange within 1 year of date of purchase.
RETURN POLICY FOR NON-DEFECTIVE PRODUCTS:
Before returning any item, you
must first contact our Customer Care department within 45 days from date of
shipment of merchandise for a Return Merchandise Authorization (RMA) number. There will be a 15% restocking fee for all non-defective returns.
Send your request via email to
All returns are subject to approval prior to the issuance of an RMA number. No
returns will be accepted without a Houseofinks.com Return Merchandise
Authorization (RMA) number. No RMA number is issued after 45 days from date of
shipment. Please contact our Customer Care department for complete information.
DEFECTIVE PRODUCT POLICY:
Before returning any item for repair,
replacement or refund, you must first contact our Customer Care department
within 45 days from date of shipment of merchandise for a Return Merchandise
Authorization (RMA) number. Send your request via email to
will not accept returns for a refund beyond the 45
days from date of shipment of merchandise. If requesting a refund, the customer
is responsible for shipping fees. If an item is defective, we will replace that
item with an even exchange within 1 year of date of purchase.
Customer Care will provide instructions on returning defective items. The RMA
number must appear on the shipping label. Please do not write on the outside of
the box. Returns will not be accepted without an RMA number and a copy of the
original order receipt or packing slip. Please allow up to 12 business days
after we receive your return for your repair, replacement or refund to be
Please refer to the following instructions when sending
your original item:
1. E-mail our Customer Care team at
for your Return Merchandise
Authorization (RMA) number – the Return Authorization form will be sent to you
for completion. Please note, the return-to address may not be the same as the
address listed on your box. You will be given the proper return address when you
request your RMA.
2. All items must be in original condition with all warranty cards, manuals, and
3. Remember to include your packing slip, the original Order Number, and the
product SKU number from the original order.
4. Include your shipping zip code.
5. Include your daytime phone number and email address.
6. The RMA number must appear on the shipping label. Please do not write on the
outside of the box. Returns will not be accepted without an RMA number. The RMA
number is good for one item only and must match the product authorized for
7. For non-defective products, return the merchandise to the address provided to
you by Customer Care with the RMA. Returns shipping must be prepaid and must be
sent via Express Mail, UPS, Federal Express, or any other delivery service,
which will provide you with a tracking number to confirm receipt of the
merchandise returned. If returning non-defective product or defective product for a refund within the
45 day period, the customer
is responsible for the shipping fees.
8. Once a tracking number is issued, please send us an e-mail to:
advising us of the return shipment. In order to expedite the processing of your
return, please include: Your Name, Product Name, Order Date, Order Number, RMA
Number, and Tracking Number.
9. For defective products only, a
HouseofInks.com Customer Care
representative will provide alternate instructions on merchandise return on a
10. All returned merchandise must be received within ten (10) days of the RMA
number and return instructions. Any discrepancies could result in a delay or
complete forfeiture of a refund, if applicable.
Houseofinks.com offers Standard 2 to 5 business days shipping . Houseofinks.com
does their best in order to ship all orders accepted before 12 noon
Pacific time on the same day. Houseofinks.com currently does not ship on
Saturdays, Sundays or Holidays. Customers may be required to sign for delivery.
Should you wish to have your order left otherwise please note when placing your
order or advise the carrier upon the first delivery attempt. Shipments outside
the 48 continental United States cannot ship "standard" ground service and/or
may involve additional requirements. Shipments to remote and/or rural locations
may require additional time for delivery.
HouseofInks.com shipping charges
are based on your order total prior to tax as noted in the table below:
US Shipping Charges :
Free Shipping for All Orders
Priority Mail Only $3.95, Free for orders over $40
FedEx/UPS Standard Ground Only $7.99, Free for orders over $80
We do not ship internationally, including Canada and APO addresses.
* Undeliverable or refused shipments may be subject to a 20% restocking fee.
We will notify you of your order confirmation via email. If you require
additional order and/or shipping status information, please don't hesitate to
ask our friendly Customer Care Representatives via email at
firstname.lastname@example.org. Please have your email
address and order number handy so our representative can promptly look up your
order for you.
Note: Brand names, Logos and Trademarks are used for descriptive purposes
only and remain the property of their respective owners. Their use does not
imply endorsement by or association with the owner companies.